THE
ATTORNEYS
Collection
& Creditor Rights Specialists
Attorneys are selected based on an evaluation process that ensures that Attorney Service GroupÕs attorneys are reputable, efficient and experienced in handling insurance related collection matters. Clients are assured that Attorney Service Group's attorney network consists of lawyers that have the knowledge and experience to help solve your unique collection requirements in a timely manner.
Affiliates
are Selected Based on the Following Criteria:
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Must have practiced law for a minimum of five years.Must have practiced law for a minimum of five years.
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At least one-third of the attorney's law practice is dedicated to commercial collection and creditors rights issues.
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Provided verifiable references handling insurance related collection matters.
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Maintain a staff sufficient to handle debtor or client inquiries in the attorney's absence.
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Maintain current membership in the Commercial Law
League of America, North America's Leading organization
of collections, creditors' rights and bankruptcy professionals.
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Maintain a current listing with an approved ALLP law list publisher offering a minimum $1,000,000 Bond coverage against defalcation, preferably with The General Bar that offers a $3,500,000 Bond.
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Maintain good standing with the state bar association with no prior unresolved disciplinary action.
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Receive continued favorable reviews from Attorney Service Group clients on past performance and achieve at least the average recovery results of all network Attorneys.
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Provide proof of minimum of $500,000 of malpractice insurance coverage.
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Confirm knowledge and active use of the Internet as a communication tool.
Attorneys are encouraged to maintain a web site with firm contact information.
Attorneys Pledge to:
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Handle cases forwarded by Attorney Service Group in accordance with the CLLA's Triadic Forwarding Model and Operative Guides for Forwarders and Receivers.
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Strictly adhere to the Fair Debt Collections Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and relevant state collection laws.
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Treat Attorney Service Group client referrals as "preferred" clients and be courteous and attentive in responding to a client's inquiries.
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Maintain
a professional posture in all debtor communications and
abide by the highest ethical standards and CLLA Code
of Ethics
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Consider each clients' unique circumstances and provide services
to meet their individual needs.
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Keep clients informed of the on-going progress of each case and
provide monthly status reports to Attorney Service Group for consolidated
case summary reporting purposes.
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Discuss major decisions with clients before making them, and
provide clients with the information they need to make
informed decisions.
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Promptly
return telephone calls and respond quickly
to e-mails and letters.
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Promptly
remit collection proceeds to clients, reporting such collection
information to Attorney Service Group for consolidated case
summary reporting purposes.
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Provide
outstanding legal service as efficiently as possible.
Attorney
Service Group Pledges to:
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Provided consolidated case summary reports including active case
status, close & return analysis and recovery results.
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Provide clients and affiliate attorneys with enhanced investigative
resources to facilitate the collection process.
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Provide periodic reviews of affiliate lawyer credentials sufficient
to ensure compliance with the above referenced network criteria.
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Assign a dedicated Case Manager to each client who is responsible
for coordinating the investigative process, attorney selection,
case assignment and consolidated case reporting.
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Conduct its business in such a way as not to hold affiliate attorneys
in conflict with any provision of the ABA Model Rules of Professional
Conduct.
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Not attempt to control or in any way suggest or imply that it has
any right to control the actions of the affiliate attorney or otherwise
interfere with the attorney-client relationship between the creditor
and the attorney.
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Leave decisions as to the manner in which the claim is to be handled
to the affiliate attorney, whether suit is to be brought, the claim
is to be compromised or settled, whether the claim is to be returned,
and any other matters requiring the decision of the creditor shall
in each instance be left to the creditor/client and the affiliate
attorney in direct communication with each other.
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